Orders can be canceled or altered within 24 hours after placing your order. We will charge a restocking fee of $10.00 USD for this cancelation.
You cannot receive a refund unless you have the following circumstances:
- You did not get your order.
- You received the incorrect or damaged product.
- It hasn’t been 24 hours since you placed your order!
If the product you received is not what you bought, we have a 30-day return policy. If your product is defective, damaged, or incorrect, please contact us via email and we will replace your purchase.
We do not guarantee order variations during any period, and we reserve the right to process your order. To alter your order, please email us at support@hellstarclothes.org .